retail spotlight
La Belle du Retail
Burlington Boutique syncs Boards, Art & Ab-Fab Fashion
BY JENN WEEDE
Humility  and  honesty  emanate  from  Burlington’s
SP   
:
What makes it more ‘boutique’ than ‘shop’?
newest  skate  and  snowboard-sports  boutique  —
TZ:
Maven has been intentionally designed with a
despite  the  bright  and  airy  storefront’s  name,
bright, crisp and upscale  look. Many products are
‘Maven.’  The  word  means  “one  who  knows”  in
limited-edition  items  and  artists’-edition  pieces.
Yiddish, which just may be manifest destiny for the
Recognizing  that  Burlington  is  a  small  town,  and
local shredders who opened its doors.
catering  to  our  customers’  desire  to  own  unique
items,  Maven’s  limited-edition  philosophy  carries
“Brendan (Foster) and I don’t consider ourselves to
over into the clothing — most individual pieces will
be experts in anything yet, but we’re learning quick-
only  be  available  in  three  sizes  and  when  those
ly,” says co-owner Trina Zide. In an industry desper-
three are gone, they’re gone.
ate for stand-out retail, Zide and Foster may know
more  than  they  think  about  successful  retailing.
SP   Who  are your  key markets,  and how do you
:
Here’s why:
reach them?
TZ:
The age ranges from 15 to 35. One key strategy
both local artists and artists from across the country.
Also, Trina and I are completely dedicated to either
SP   What  makes  Maven  unique  in  snowsports
:
is events here at the shop.
retail?
BF:
We’re  stoked  to  be  involved  in  hosting  and
completely revamping the Burlington skate park or
TZ:
Maven caters to the ever-increasing and evolv-
sponsoring  movie  premieres  and  other  industry
getting a new one built, so we’ll be working very hard
to make that goal a reality as well.
ing relationship between fashion, art and the skate-
events and we’ll also be having art shows, featuring
boarding  and  snowboarding  industries.  Our  busi-
ness  explores  this  new  dynamic,  fueled  by  our
shared passions for all its components.
SIA Initiatives in Action
Emphasizing softgoods over hardgoods (90 percent
of sales are apparel), we carry mostly boutique and
Framingham Shop Takes Project Kids to Heart
higher-end  clothing  lines,  including  RVCA,  Matix,
Gentle  Fawn,  Lifetime,  Volcom,  Nikita,  Burton,
BY GRAHAM GEPHART
Analog,   Sound   Girl,  Modern   Amusement   and
WESC, many of which are backed by skaters and
When  Summit  Ski  and  Snowboard  Shop’s  Teddy
snowboarders.  We’ll  carry  only  the  highest-end
Schiavoni strolled through the main corridor of the
hardgood lines, such as Burton Coalition boards and
Mandalay Bay Convention Center during SIA.05 on
bindings. The selection will be broader on the skate-
the lookout for new trends and ideas, he discovered
board  side,  with  top-quality  product  from  Stereo,
a different perspective at SIA’s Project Kids booth.
Girl/Chocolate,   Element,   Zoo   York,   Antihero,
Developed by SIA in 2003, Project Kids explores
Renegade, Wounded Knee, Real and a select few
ways to influence kids between the ages of six and
Framingham, MA. Once he was back home, Summit
others. There will also be a healthy footwear selec-
13 and their participation in winter sports. “We devel-
Ski and Snowboard remodeled its kids’ department. In
tion,  featuring  Ipath,  Fallen,  DC,  ES,  Emerica,
oped Project Kids to find ways to attract youth for the
rethinking his retail approach, Schiavoni combined all
Etnies, Vans, Lakia, and DVS.
long-term in recognition of winter sports’ participa-
categories of children’s products into one kids’ depart-
tion having essentially plateaued over the last five
ment and brought that department up front, making it
years,” says Alicia Allen, SIA’s associate director of
easier for children to find their sizes immediately upon
PR and consumer marketing. Located in the main
entering the store. Summit Ski and Snowboard also
lobby at SIA, Project Kids presents new ideas for
decorated  the  kids’  department  with  a  different
retailers and manufacturers to increase awareness
scheme, using brightly colored throw rugs, stuffed ani-
and participation in youth winter sports.
mals, a small kids’ bench and toys to keep children of
“I  always  make  a  point  to  visit  the  display
all ages entertained while shopping.
booths  in  the  main  corridor  during  SIA,”  says
“Ultimately, cross-merchandising all the product
Schiavoni. “It’s a great resource to gain perspec-
categories  has helped to sell more of everything,”
tive on upcoming trends for next season and which
says  Schiavoni. “By displaying and merchandising
products are being highlighted by manufacturers.
various ‘color  ways’  from various  products,  it has
It’s too easy to come into the same place to work
helped us legitimize our story of ‘what’s hot’ without
every day and miss the customer’s perception of
having to retell it repeatedly.”
the store, and the Project Kids booth reminded me
With accessories selling better alongside hard-
of being in my own (preschool) children’s rooms.
goods and softgoods, and children’s equipment sell-
The  decorations,  rugs  and  furniture  made  the
ing out first this year, the redesign of the shop has
booth feel warm and comfortable, and the cross-
paid  off  well.  Perhaps  more  importantly,  children
merchandising   of   hardgoods,   softgoods   and
have been happy to spend time playing and shop-
accessories helped me to realize how easy sug-
ping in their own section while the family peruses the
gestive selling can be, even to kids.”
rest of the store.
After a few trips to take notes and pictures of the
“The kids bring in the parents,” says Schiavoni.
Burlington Maven
Project Kids booth, Schiavoni had everything he need-
“And without the kids, there’s no future for skiing and
owners Brendan
and Trina
ed to improve the look and effectiveness of his store in
snowboarding.”
44
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